We aim to provide the best shopping experience. However, if you are not satisfied, please review our return policy below.
1. Return Eligibility
Returns are accepted only in the following cases:
- Wrong item delivered
- Damaged or defective product
- Manufacturing defect
📌 Return request must be raised within 24–48 hours of delivery.
2. Return Process
To initiate a return:
- Contact our support team
- Share order details and images/videos of the product
- Wait for approval and instructions
3. Return Conditions
- Product must be unused and unwashed
- Original tags and packaging must be intact
- Items showing signs of use will not be accepted
4. Non-Returnable Items
- Discounted or sale items
- Customized or made-to-order products
- Used or damaged products (not due to our fault)
5. Refund Policy
- Refunds are processed after product inspection
- Refund timeline: 5–7 business days
- Refund mode:
- Original payment method OR
- Store credit (if applicable)
6. Exchange Policy
- Exchanges are allowed for size issues or defects
- Subject to product availability
7. Return Shipping
- Return shipping may be:
- Free (if product is defective/wrong)
- Paid by customer (in other cases)
8. Cancellation Policy
- Orders can be cancelled before dispatch
- Once shipped, cancellation is not possible